FAQs

How long will it take for my treats to arrive?

Our products are handmade to order. From the time of order, processing, baking, and packaging your treats can take between 3-5 days. At that time, you should receive a tracking number. Please reach out to the carrier for any shipping questions after your have received your tracking number.

Can I return my treats?

We currently do not accept returns, but if there is an issue with your order, please reach out and we will work with you to make it right.

Do your products contain dyes or preservatives?

Our products do not contain any added dyes, sugars, or preservatives. All treats are made with high quality human-grade ingredients. We pride ourselves on being as natural as possible to ensure you are giving your dog the absolute best! 

What is the shelf-life?

Biscuits are best consumed within 4-6 weeks and can be froze to extend shelf-life. 

Are the biscuits soft?

Due to being a preservative-free dog treat company, our dog biscuits are not soft. We remove moisture as the only action we take to preserve. If you find the biscuits to be too crunchy for your pup, simply add a little water to soften. 

*We are not a nut-free facility. We do make an effort to avoid cross contaminating between our peanut-butter biscuits and other flavors, but no guarantee can be made.